Business Solutions & Software Group Blog

One of the best ways you can improve operations is by building a knowledge base consisting of policies, procedures, and any other information that needs to be accessed by the people who work for your organization or utilize its services. It’s well-known that businesses that have well-documented policies and procedures have less difficulty bringing new talent on board, experience fewer operational problems, and provide great resources for employees, customers, and vendors. Let’s take a look at what goes into creating a successful working knowledge base.

The cloud is a common tool for businesses, but organizations tend to utilize it in different ways. Some use it to support a remote workforce, while others use it to avoid financing new hardware on a regular basis. Some even use it to fill in the gaps created by product and service demand. However your business uses the cloud, chances are that you will encounter issues if you do not take measures to adequately manage it.

Would you believe us if we told you that the maps we have grown up looking at are remarkably skewed? That pull-down map in the front of every elementary school classroom probably wasn’t to scale, for one reason or another. Modern technology can make it possible for hackers to skew satellite imaging, and this could very well be used in the cybercrime avenue in the future. The developing technology of deepfake images could bring about a whole new type of threat.

Communication tools are one of the cornerstones of any successful office. While you surely leverage certain communication tools, there are others on the market that might be great investments for your organization. Let’s examine some of the many business communication solutions that your company can leverage to its advantage.

When you see the words “artificial intelligence,” what runs through your mind? Some imagine warehouses full of machines pulling items from shelves for order fulfillment, whereas others imagine server rooms operating at maximum capacity. The truth of the matter is that both of these scenarios are correct, depending on the type of organization and industry you’re talking about. Let’s take a look at how artificial intelligence can cut costs, improve operations, and eliminate unnecessary or repetitive tasks for the small business.

COVID-19 forced many businesses to adapt to the new normal, and many of those who simply refused or were unable to do so fell by the wayside. As you can imagine, technology played a pivotal role in helping many businesses adjust to these changes. Let’s take a look at some of the more notable examples of how digital technology has helped businesses adapt to these circumstances.

For years, people have been increasingly worried about the potential onslaught of automation on human jobs. As computer systems and artificial intelligence have improved, there are some legitimate concerns for unskilled workers or those that work in industries where automation is featured. Today, we’ll dive into what concerns workers should have on account of automation and why no one should be panicking quite yet. 

Business technology can be a complicated topic, and with it appearing in more and more aspects of daily operations, it is important for organizations of all sizes to be sure that they have a complete understanding and awareness of how they put their IT to use. These considerations make it imperative that certain best practices are made part of your standard operating procedures… and for this to be accomplished, company leadership will need to lead by example.

Everyday life relies on software to keep going, a phenomenon that is perhaps most visible in the business environment. Unfortunately, it is this software that can prove to be the point of egress that attackers need to your network. Let’s consider a commonly overlooked aspect of IT maintenance—patch management—and why it is so crucial to a business’ operational success.

With a business’ inventory playing such an important role in so many business operations, the capability to manage it properly can be seen as indispensable. Fortunately, there are plenty of tools to help make your inventory management much simpler than it once was. Let’s take a few moments to consider three such tools, and how they are being used now.

Technology is a big part of the modern business. Even the small business. In fact, worldwide IT spending in the small and medium-sized business sector is expected to top $650 billion in 2021. That’s impressive, but what technologies are they spending their capital on? Today, we take a look at what technology small businesses are investing in, and how it has an impact on the way they do things.

Technology is a staple for business improvements, which is why it is always important to keep a few basics in mind as you go through your operations. Let’s go through a few key strategies, just to really drive their importance home.

Even the most seasoned technology professional—the most gung-ho person about the technology—probably thinks that there’s too much IT-related jargon and buzzwords now floating around. There is a good reason for this: analogies and euphemisms are effective ways to communicate concepts and ideas that would otherwise require technical experience.

However, there is such a thing as too much.

While nobody likes to presume the worst will happen in their business, it must be a point that comes into consideration. Statistics are statistics, as they are, and as such there is always the chance—a considerable chance, in fact—that your business will suffer from some form of disaster. Due to this, we always recommend that you have some means of protecting your data throughout, with a plan to respond to such events accordingly.

With 2020 in the rear-view mirror, there are many opportunities for your business to embrace technology in 2021 to your benefit. Let’s go over a few ways that you should make use of your IT moving forward.

For the small business, cutting costs or otherwise increasing the value that their technology can provide is an important consideration. To accomplish this, many businesses are now turning to AI-enhanced automation. Let’s see how they are doing so, and how it helps to make their operations more productive.

It wasn’t too long ago that the idea of paying over $1,000 for a new phone was laughable, but now it is the standard for many. Of course, not everyone is willing or able to drop that much cash, so some manufacturers also offer smartphones that are a little friendlier on the budget for the many people who are due to replace their devices.

For part two of our yearly look at smartphone technology, we thought we would take a look at some new form factors that have hit the market over the past few years. Devices that fold and swivel highlight new entries into the premium smartphone market. Let’s take a look at four of them now and don’t forget to check back next week when we finish our look at 2020’s best budget smartphones. 

The Federal Communications Commission has begun to target social media companies in what seems to be part of an overtly political act by the White House ahead of November’s elections. Today, we will take a look at Section 230, how it currently gives social media power that some politicians are uncomfortable with, and what they plan to do about it.

Smart assistants are one of the most intriguing and confounding technologies developed over the past decade. At the time of this writing, over 150 million smart speakers are in 60 million homes in the United States, when you add in the smart assistants available on mobile devices and other various smart devices, you’re talking a billion people actively using some type of smart assistant. Over the past couple of years, you’re beginning to see these assistants being used more for business and this has made certain security-minded people a little weary of them. Let’s take a look at some of the security questions surrounding the smart assistants.