Business Solutions & Software Group Blog

Downtime avoidance isn't exactly an art, but organizations that do it best often find themselves in much better positions than competitors that deal with more downtime. They deal with the expense of it, the lack of productivity that comes from it, and the multitude of ways where they can avoid it. Uptime is the name of the game, and today, we’re going to talk a little bit about how we like to remove downtime from the scenario. 

Innovation is a core necessity of the market economy. Taking good ideas and making them more dynamic and practical fuels economic growth, efficiency, and creates a better standard of living for the entire culture. IT is now firmly transforming the way that business is done with innovative tools and strategies. Today, we’ll look at some of the shifts we are seeing come about as a result of information technology. 

Augmented reality is a technology that has been around for a while, and has been thought of as one of the “next big things” for the past few years. AR almost broke out of obscurity with the development of Google Glass earlier in the decade, but with well-founded security and privacy concerns that come with providing the technology that makes AR possible, the market dropped out. That’s not to say that AR is done, however. In fact, it seems as with the growth of new technologies, AR is also beginning to grow.

Most of us are old enough to remember when you had to bring your computer into the shop to get it fixed. This break/fix method in neither affordable nor efficient when you are dealing with several computers. IT services and support has evolved and now is available around the clock though a managed service provider. Businesses that once had to spend large parts of their operational capital on IT administrators now have the opportunity to cut their IT support costs and get comprehensive support regardless.

Today, a business accumulates a lot - a lot - of files as time passes, and for the most part, they all need to be stored somewhere. In addition to that, there’s a good chance that multiple people will need to remain involved with these files. These challenges can be resolved by adopting solutions devoted to file sharing and collaboration. To assist with this process, we’ve decided to share a few best practices that will help make your implementation much easier.

With the use of computers and mobile devices becoming persistent in the culture, there have been some myths conjured up by people that have become just as incessant. These lead to people getting the wrong idea about situations with their IT; and, ultimately believe things that are going wrong, when nothing can be further from the truth. Today, we’ve picked five such scenarios we feel need to be debunked.

The smartphone is a transcendent innovation of a brilliant idea. As these devices have gotten more and more powerful, it has seen a situation where the batteries powering these devices keep having to outperform the batteries from the previous year’s devices. The technology, however, hasn’t changed very much in over a decade. Today, we take a look at modern smartphone batteries and innovations to power sources that you can expect to see going forward.

Are you looking to get your current IT situation under control? Whether you are dealing with repeat issues, slow response times, or you are simply looking to grow and upgrade what you currently have, it’s important to know what you are up against and have an idea of where to go next.

Many businesses have begun to take advantage of the benefits that come with having remote workers. One tool that has seen an increase in utilization as a result is a conferencing solution. Communications are extremely important for the growing business, and with a full-featured conferencing tool at your disposal, you can expect to see the following benefits. 

It is said that software runs the world, but it wouldn’t necessarily be so without the ability to integrate applications with others. What exactly makes these integrations possible? For this week’s tech term, we will briefly introduce you to the application programming interface, or API; and, why it's so crucial in software development today.

A small-to-medium-sized business, by definition, isn’t going to have the same resources that are afforded to enterprise corporations, especially where its IT is concerned. However, this doesn’t mean that the SMB is stuck using sub-par solutions. Here, we’ll review a few key needs of any business, and the solutions that an SMB can access to meet them.

Bring Your Own Device, or BYOD, is a wonderful alternative to a business investing in high-end workstations. On one hand, it can save your business thousands of dollars by having your employees bring their own devices to the workplace. On the other, it could expose your network to untold risks. How can you strike a balance between the two and help your business prosper?

While many colleges and universities once associated themselves with thick tomes of knowledge, technology plays a critical role in their processes. In addition to all of the typical IT operations that any business must contend with, these bastions of learning also need to keep their students’ data secure, make sure that these students are completing their degrees on time, and make sure that students stay enrolled.

For many years, there have been occupations and careers that are largely occupied by either males or females. These discrepancies have been declining, thanks in part to the greater adoption of technology solutions in businesses. As a result, today’s workforce has shown a greater level of inclusivity than has been demonstrated in the past.

As a managed service provider, we understand how repetitive some of our advice can be. However, we repeat this advice so often because it works. That's why we're sharing a few tips to help you keep your IT functional, while also giving you a peek into our processes.

There have been whispers for years about manufacturers using flexible OLED (organic light-emitting diode) displays to create devices that were flexible enough to fold in half. As late as 2018, that’s all they were...whispers. In the subsequent year, to the surprise of many industry professionals, several manufacturers have committed to creating foldable devices. We’ll look at the technology behind these devices and tell you about which foldable devices are going to be available in 2019.

Automation is all around us, in almost any industry one could name. This is because there are many benefits that it can offer a business of any size. Having said this, these businesses need to be careful, as there are a few situations in which improperly leveraging automation will actually hurt productivity. Let’s review these benefits and detriments in a bit more detail.

A lot of good can be accomplished by making a change to your business’ technology. On the other hand, if you don’t properly implement technology it can be a devastating blow to your business; and, not in the way you may think. With today’s employees getting more and more computer savvy, if you don’t feature the right technology, it could be a reason that your employees leave your company.

One of the most prominent benefits that technology has lent to businesses and their operations is how much more potential productivity these businesses can enjoy--that is, assuming that these businesses leverage the right technology solutions. Today, we’ll review three solutions that can provide your business with a much greater level of productivity than what could have been achieved in the past.

Do you know what an IT provider is really capable of doing for your business and its technology? Chances are, it’s likely more than you think. Below, we’ll review a few benefits that any IT resource worth their salt is capable of providing to a business like yours, and call it this week’s tip!