Business Solutions & Software Group Blog

Bluetooth was named after King Harald Bluetooth Gormsson, a 10th-century monarch who famously united the disparate tribes of Scandinavia. Today, that namesake technology performs a similar feat, uniting our laptops, phones, and peripherals into a seamless ecosystem.

But as the saying goes, walls have ears, and in the case of a new vulnerability, your headphones might, too.

What if you decided to turn to an AI program for assistance with something—let’s say a client proposal—only to discover, in the middle of signing the contract, that the AI had made up and included a half-off discount on the very thing that brought you most of your profit?

While hopefully hypothetical, this scenario can easily happen. So, while AI can be and often is a serious asset to business productivity, this is only the case when you are also paying attention. Let’s consider a few shortcomings that you avoid with the help of your human employees running interference. 

It is easy to treat AI like a magic black box: you put a prompt in, and a miracle comes out. But behind the scenes, there is a massive difference in how that box handles your data.

If you aren't distinguishing between Public and Private AI, you might accidentally be broadcasting your company’s trade secrets to the entire world. Here is what you need to know to keep your data under lock and key while still reaping the benefits of automation.

Does your business look at its Point of Sale (POS) system as a simple digital cash register? In reality, it’s the centralized system that keeps your business running. When it works, it works, but when it doesn’t, your entire business could grind to a halt. These systems are much more complex than they used to be, so we want to help you adjust by addressing the five greatest challenges that your business will face with its modern POS system.

For technology professionals, supporting small businesses is a constant balance between high-stakes problem-solving and strategic frustration. While tools are more accessible than ever, the gap between owning technology and utilizing it correctly remains a primary point of contention. As we move through 2026, IT experts are focusing on four critical areas where businesses must evolve.

In the IT world, hoping your backups work is a recipe for disaster. From a pro perspective, a backup that hasn't been tested is just a pile of useless data. We’ve moved past the days of just saving files to a thumb drive; today, it's about business continuity, making sure a company doesn't go bankrupt because a server died or a hacker got in.

If you want to keep a business alive, you need to know these three points.

Regardless of how productive your well-oiled business machine is running, you might stop and ask yourself, “Am I doing everything I can to keep my business safe from a cyberattack?” Threat detection and response is nothing new, but managed detection and response—the act of outsourcing this responsibility—is an innovative and effective way to keep your business safe. While standard cybersecurity solutions like antivirus and firewalls are still necessary, they are passive at best.

Your team depends on a diverse mix of laptops, smartphones, tablets, desktops, Internet of Things devices, and even some Bring Your Own Device (BYOD) personal devices. While each of them brings productivity to the table, they also open your company’s doors to potential threats. This is why businesses are turning to centralized endpoint management solutions that manage the security and updates of every device on the network—all from one convenient location.

Today, we are examining the importance of a centralized endpoint management solution for your business—and the risks associated with not having one.

Take a walk... I dare you. Go on, right now. Take a walk around your office.

How many computer monitors have a little yellow sticky note stuck to the corner? How many keyboards have a password taped underneath?

This isn't just bad housekeeping; it’s a terrifying security risk hiding in plain sight.

The hard truth is that you can spend $50,000 on the world's most advanced firewall, but if your company's master key is on a 5-cent sticky note, you've left the front door wide open with the key under the mat.

Bring Your Own Device (BYOD) is a strategy that has become quite popular amongst employees and employers alike. The employee gets to use a device they’re familiar with, and the employer saves money. Unfortunately, many businesses underestimate the security risks posed by unmanaged BYOD deployments, which can lead to severe legal issues.

Let’s talk about these risks and why they pop up in the first place.

Cryptocurrency is one of the more interesting technological innovations that has been introduced over the past 15 years.

The rise of cryptocurrency has changed finance, but it has also provided cybercriminals with a powerful tool to monetize their illicit activities, primarily through ransomware. Ransomware is a form of malware that encrypts a victim's files, extorting payment in cryptocurrency—usually Bitcoin—in exchange for the decryption key. Understanding why criminals favor this digital asset and what businesses can do is essential for modern defense.

Allied codebreakers didn't just win with math in WWII; they won with psychological warfare. They manipulated German systems into giving up their secrets. History proves that manipulating a system to expose its inner workings is a timeless, effective tactic.

Now, that same art of manipulation has found its highest-tech target: the Artificial Intelligence your business is starting to rely on. It’s called prompt hacking, and it's a new form of digital social engineering aimed directly at your most valuable AI models.

Businesses face a constant tug-of-war. How do you keep your customers coming back while also rigorously protecting the data they share with you? You know it to be true that if you want sustainable success, you’ll need to do both. It's a delicate balance between steps to optimize data protection while also ensuring that it doesn’t hinder your ability to turn a profit. Today, we’re going to take a look at how you can lay down the law while also rolling out the red carpet for your customers. 

The Internet is an incredible asset, and while it connects the world and allows organizations to innovate in previously unseen ways, it houses a dark side that is difficult to ignore. We’re talking, of course, about hacking. It’s interesting to learn about how laws are interpreted as they relate to hacking, and the consequences are dire if you get caught.

It’s difficult to overstate how important security is, and when it comes to improving your business’ security, not all tips move the needle in the same way. Today, we want to emphasize the most important security tip of all: actually make cybersecurity and protection of digital assets a priority. Doing so yields several benefits, including the ability to avoid financial and reputational damage from data breaches, ransomware attacks, or other types of cyberthreats.

Securely protecting your organization’s data and network has never been more important. Our primary line of defense for doing this, especially as companies start to really lean on cloud solutions to bring a level of cost control they hadn’t established before, is the password. The less secure the password, the less secure your data. If you are going to rely on passwords as the priority safeguard for your business accounts, you need to be using two-factor authentication (2FA).

Network security is complicated, especially for small businesses who might not have a top-down security professional on staff to keep tabs on everything. You can make security a lot easier for your business with a modern firewall. The firewall is a crucial tool that all businesses, whether big or small, should implement. Here are the four key security features of the modern cybersecurity strategy and why they are essential for the ongoing digital security of your business.

It’s been said several ways, but it’s true that small businesses are the lifeblood of our community. They are the local diner serving up comfort food and the hardware store that has everything you need. Unfortunately, there's a growing, insidious threat looming over these vital enterprises, a digital assailant that's becoming increasingly sophisticated: ransomware.

Ransomware, for those unfamiliar with this digital menace, is a type of malicious software that blocks access to your computer systems or encrypts your files, demanding a ransom payment—often in cryptocurrency—to restore access. It’s something the iconic character Dr. Evil from the Austin Powers movies would unleash; with a pinky-up “Riiiiight” in tow.

When you hear about the dark web, you might picture extremely shadowy figures and illicit dealings going down. While that's part of it, for businesses, the dark web is a real threat: it's where your stolen data is shared and sold. In cybersecurity, this means understanding the hidden currents of the Internet, not just what's visible on the surface. Today, we will take a look at the dark web and why monitoring it is a good idea.

Social media is a potent tool for use in business, but it also offers cybercriminals countless opportunities to steal data and exploit your organization. Today, we want to highlight some of the ways your business can practice safe social media. These practices also transfer well to other types of security, so you’re sure to leave this blog with more than a few takeaways.